I recently had a mortgage from this

I recently had a mortgage from this

This new servers the app runs to your are nearly always overloaded definition you cant look at your membership no matter what the new the cellular telephone are, or how well your own phone phone’s lobby was at the time. You would believe that a bank exactly who has no real metropolises manage believe raining currency to the the almost every other facets to really make it 50 % of-way well worth playing with, however for Axos, that is just not the situation.

Hello Colin, We have been sorry you are that have these issues and you may we want to assist. It is not the degree of services we strive to add. I’ve escalated this matter immediately into compatible group to simply help. We appreciate your contacting united states. Thank you so much.

Definitely terrible!

Sheer worst financial You will find actually ever come in contact with. Avoid the use of her or him. It keep financing for no reason after that will not perform.

Service Extremely Poor otherwise www.paydayloanservice.net/installment-loans-ky Low-Existent

Open a business Family savings and had a series of troubles certain short particular higher. A beneficial $ten,000 transfer wasn’t canned. Online assistance try low-existent. Mobile service isn’t empowered when deciding to take one strategies. Every state have to proceed through „safer email address” that takes months, possibly days to reply. Not advised To possess On the web Banking.

Good morning Jeffrey, our company is extremely sorry to listen to about it feel. That isn’t the amount of service we try to incorporate, and i features common the views with the help of our communities to help you increase. I’ve as well as escalated their thing therefore the compatible class can be let straight away. Thanks a lot.

I just got a home loan from this lender. In my opinion Axos try top-notch, conscientious and you will thorough; especially the mortgage creator called JEAN Areas who worked with myself, and you will continously shown believe and professionalism.I’ve had knowledge with other loan providers who identify themselves while the an educated or most significant on the market and the show are maybe not of the same quality. I rate this lender a beneficial 5 away from 5 celebs!

Hi, we have been very glad to hear you’d an excellent sense having Jean! I enjoy you finding the time to deliver all of us their views. Many thanks for the five-star remark!

What happened, Axos Lender/Axos Invest?

Axos Lender/Purchase was certainly my personal favorite finance companies, up until , today it looks they don’t love their clients.

I typed it feedback back in 2020: „Hands-down the best financial skills I’ve had. Customer service is superb and also informative if needed. Costs spend is excellent. Love the consumer screen, merely a complete high experience and you may services.”

Why don’t we just state, things have went downhill, heck beneath the slope to date. I’ve had a problem with my account taking place 3yrs now and no one could let me know what’s happening. I sooner or later signed the new membership as much as i hated also, wishing to consist of scratch. You to definitely did not go any better. Brand new signed membership continues, I can log on to, but that is about this.

I unwrapped a special account to change you to definitely membership now, I am unable to supply this new membership. It isn’t apparent towards portal or perhaps in any of the shed down menus so you’re able to import financing so you can otherwise of.

I am the patient people and also offered him or her the benefit of brand new doubt. I have attempted to get in touch with him or her making them familiar with my personal thing into the multiple suggests.

I have emailed them straight to one another support address, provides sent secured messages through the bank webpage, possess published many times towards Myspace and you will Facebook.

Lately at the time of , I acquired a reply shortly after send so you’re able to Facebook, I do believe…anyway, the fresh effect mentioned, that i do tune in to right back from their store when you look at the step 3-5 days, as of today(), We have maybe not read from their store and get delivered some other pursue right up email address such as for example I had complete with the .

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